VAT Refund

A. Order online (we ship)

VAT Refund – Terms & Conditions (Non-EU Customers Only)

• To qualify for a VAT refund, the following conditions must be met:
• The order must be shipped by Gizmania s.r.o. directly to a non-EU country
• The delivery address must be located outside the European Union
• The goods must be physically exported from the EU
• The export must be verifiable via shipping documentation (e.g. tracking, AWB, courier confirmation)
• The goods must not be returned to, or re-imported into, the EU

How It Works (Timeline)

1. Orders are initially charged including VAT
2. Once the shipment is confirmed as exported from the EU (based on tracking information)
3. The VAT refund process is initiated
4. A credit note for the VAT amount is issued
5. The refund is processed to the original payment method only

 

B. Buy in Store (You Take It Home)

VAT Refund – Terms & Conditions (Non-EU Customers Only)

How it works:

You place an order in the GIZMANIA store.
You pay the full amount for your order (see available payment methods).
Once payment is received, your order is shipped.
After receiving the goods, you must follow the steps outlined below.

The foreign individual must:

• have no permanent residence within the territory of the European Community,
• have their residence in a third country recorded in their passport or another identity document recognized as valid by the Czech Republic,
• not carry out any economic activity within the Czech Republic.

The purchased goods must:

• not be intended for resale or commercial use,
• be purchased from one seller in one day with a total price (including VAT) exceeding CZK 2,000,
• be exported in personal luggage within 3 calendar months from the end of the month in which the goods were purchased, at the latest.

The VAT refund claim may be submitted only to the seller who sold the goods, and no later than 6 months from the end of the month in which the goods were purchased.

VAT refund does NOT apply to the following goods:

• hydrocarbon fuels and lubricants
• tobacco products
• alcoholic beverages
• foodstuffs and other goods classified under Chapters 01–21 of the Harmonized System
• Information for foreign individuals

The Ministry of Finance form will not be confirmed at export if:

• it does not contain all required information,
• the proof of purchase containing all legally required details is not attached,
• the goods are not presented to the Customs Authority,
• the total purchase value does not exceed CZK 2,000.

Instructions for completing the form

• the form must be completed using letters and numerals as shown in the example below,
• numerals must not exceed the designated boxes,
• data must not be overwritten or altered.

For more information, download the VAT Refund Form.

VAT refunds will be processed immediately after all required information has been correctly submitted.